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Services:
• Complete turnkey PBX and voicemailsystem installations
• Comprehensive and flexible 24 by 7 maintenance contracts
• Reliable Remote 24 by 7 system monitoring and repair
• Daily Move/Add/Change and operational support
• System upgrades, capacity management and expansions
• Effective problem management and resolution
• Efficient project management and implementation of large scale
corporate installations, moves and other Telecommunications Projects
• Complete ACD Call Center design, implementation and support
• Tenacious carrier coordination and vendor management
• Strategic converged network planning, implementation and support,
including VoIP technologies, audio/video teleconferencing, wireless
solutions and unified messaging
• Toll fraud and security auditing, analysis and optimization
Additional professional services include:
• Telecommunications RFP development, analysis and vendor selection
• Asset Disposal and financial recovery services
• Carrier billing audit and cost recovery
• Best of class carrier rate and term benchmarking
• Carrier contract analysis, evaluation and negotiation
• Uptime availability and reliability analysis, evaluation and optimization
solution implementation
• Disaster Recovery analysis evaluation and solution implementation
• Call Detail Recording data collection and reporting
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